Refund policy

Last updated: April 5, 2026

At Suzoo, we aim to provide high-quality products. Since our products are custom-designed and printed, we have a limited return policy.

Eligible for Return/Replacement

We accept returns or replacements only if:

• You received a damaged product
• You received a wrong item/size
• The product has a manufacturing defect

You must raise a request within 7 Days of delivery
Provide clear photos/videos as proof

Not Eligible for Return

• Size issues (please check size chart carefully before ordering)
• Change of mind / dislike of design
• Slight color variation (due to screen/display differences)
• Minor print placement variations

Replacement Process

• Once approved, we will ship a replacement product at no extra cost
• No cash refunds (only replacement/store credit)

Refund Policy

• Refunds are issued only if replacement is not possible
• Refund will be processed within 5–7 business days

Contact

Email: team@suzoo.in
Include: Order ID + Issue + Proof images